Shipping Costs

Free shipping for all orders $150.00  and over. Orders under $150 is at a flat rate of NZ$9.00 nationwide, including rural delivery. (Sorry, no PO Boxes).

This is a tracked service which requires a signature on delivery, this means you need to be home to sign for your parcel and if you are not home, you will need to rearrange delivery with the relevant courier company. If you would prefer your parcel to be sent non-signature required, please write ‘NO SIGNATURE REQUIRED’ in the ‘order notes’ section at checkout. (Please note this is at your own risk).

 

Delivery

Please allow 3-7 working days for in-stock products to be delivered from when your payment clears. However delivery to some remote or rural areas may take a little longer.

We will let you know via email if there is going to be a delay.

 

Returns & exchanges:

If your products have been damaged in transit or if you have any queries regarding your new product purchases please contact us.